Great post on churn & retention strategies – How to Use Email to Build a Successful Membership Site https://fizzle.co/sparkline/how-to-make-your-customers-happy-lower-churn-rate-and-build-a-successful-membership-site
Source
https://twitter.com/danielmcclure/status/661936746721095681
https://twitter.com/danielmcclure/status/661936746721095681